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Revision as of 02:44, June 22, 2020

Trading Role Privileges

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.



The role privilege under Trade provides the following user access:

  • Trading—Controls user access to trading information in WFM Web for Supervisors.

To have this user receive e-mail notifications when there are agent trade requests that require manual review, select Get Notified About Schedule Trading Status Changes, which appears under Notifications.

For more information, see Trading.

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