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Revision as of 22:46, October 9, 2020

AudioCodes

AudioCodes Ltd. designs, manufactures and sells advanced Voice over IP and converged VoIP and Data networking products and applications to Service Providers and Enterprises. Genesys resells AudioCodes Enterprise Session Border Controllers (E-SBCs) and media gateways for its SIP Select program. AudioCodes hybrid platforms of Mediant E-SBCs and Media Gateways provide Genesys IP contact center deployments with interfaces to SIP trunks, IP-PBX, legacy PBXs and the PSTN.

AudioCodes is included in various packages of the Inbound solution for Customer Engagement. Contact your Genesys representative for more information.

Genesys Contact Center - AudioCodes partnership

Information about the partnership between Genesys and AudioCodes, including documentation resources.

Mediant Software SBC

Information about AudioCodes Software SBC, including documentation resources.

AudioCodes SEM

Information about AudioCodes Session Experience Manager, including documentation resources.

AudioCodes EMS

Information about AudioCodes Element Management System, including documentation resources.

Link to Genesys 400 Series IP Phones documentation

Comments or questions about this documentation? Contact us for support!