Reporting and Analytic Aggregates

What is Reporting and Analytic Aggregates?

Reporting and Analytics Aggregates (RAA) is an optional Genesys Info Mart process that GIM-only users can add to an existing GIM environment to create and populate predefined aggregation tables and views within an 8.1 Genesys Info Mart. This aggregation process is essential for Genesys Interactive Insights (GI2) environments.

 Current documentation set for Reporting and Analytic Aggregates 8.0.1.

Reporting and Analytic Aggregates 8.0.1 Deployment Guide

Use this downloadable PDF to learn about the Test Simulator Toolkit and how to test routing strategies, voice applications, or an entire deployment solutions.

 [http:// Deployment Guide]

Reporting and Analytic Aggregates 8.0 User's Guide

Use this downloadable PDF to help you understand introduces you to the concepts and procedures for the Simulator Test Toolkit.

 [http:// User's Guide]

  Documentation set for Reporting and Analytic Aggregates 7.6.

Reporting and Analytic Aggregates User's Guide

Use this downloadable PDF to the learn about the Gplus Foundation Test Simulator and Contact Center Activity Simulator.

 [http:// User's Guide]