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Reporting and Analytic Aggregates

What is Reporting and Analytic Aggregates?

Reporting and Analytic Aggregates (RAA) is an optional Genesys Info Mart process that GIM-only users can add to an existing GIM environment to create and populate predefined aggregation tables and views within an 8.1 Genesys Info Mart. This aggregation process is essential for Genesys Interactive Insights (GI2) environments.


 Current documentation set for Reporting and Analytic Aggregates 8.1.

Reporting and Analytic Aggregates 8.1 Deployment Guide

Use this downloadable PDF to deploy the Genesys Info Mart Aggregation Layer.

Book pdf grey.png Deployment Guide

Reporting and Analytic Aggregates 8.1 Reference Manual

Use this downloadable PDF to learn about the database objects that make up the aggregation layer of Genesys Info Mart (GIM).

Book pdf grey.png Reference Manual

Reporting and Analytic Aggregates 8.1 User's Guide

Use this downloadable PDF to learn about the aggregation process, aggregation hierarchies, and enabling user data aggregation.

Book pdf grey.png User's Guide


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