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Recommended Hardware and Operating Systems

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Hardware Recommendations

These recommendations apply to both Windows and Linux.

Hardware Recommendation
CPU Dual Quad Core Xeon X5355 2.66 GHz (benchmark) or higher

(For optimal performance, Genesys recommends Xeon with Core 2 technology.)

Note: Other CPUs are also used for testing:

  • Dual Quad Core Xeon E5620 2.40GHz 16GB RAM
  • Dual Hex Core Xeon X5675 3.06GHz 32GB RAM
  • Single Hex Core Xeon X5675 3.06GHz 12GB RAM
  • Single Hex Core Xeon X5670 2.93GHz 12GB RAM
  • Single Dual Core Xeon X5160 3.0GHz 8GB RAM
Memory 4GB RAM minimum, 8GB recommended
Network 1 Gigabit or 100 Megabit Ethernet
Storage RAID 1 HDD with at least 40GB with 15 K RPM

Operating Systems Recommendations

  • Microsoft Windows 2008, Enterprise Edition, SP2, x64
  • Microsoft Windows 2008, Enterprise Edition, SP2, x86
  • Microsoft Windows 2008 R2, Enterprise Edition, SP1, x64


  • Red Hat Enterprise Linux 5.0, Update 8, x64
  • Red Hat Enterprise Linux 5.0, Update 8, x86
  • Red Hat Enterprise Linux 6.0, Update 4, x64

Reporting Server Recommendations

If you intend to deploy Reporting Server in partitioning mode to optimize a high-performance environment, you must ensure you are using a supported operating system. Before you deploy the Reporting Server, consider the information below.

Reporting Server Modes

All versions of Microsoft SQL Server are supported on Windows only. Reporting Server can be installed on Linux, however, the database must be installed off-board on a separate Windows host.

Reporting Server mode Supported operating systems
partitioning mode Oracle 10g or 11g Enterprise Edition
Microsoft SQL Server 2008 Enterprise Edition
 
standard mode
(no partitioning)
Oracle 10g or 11g Standard Edition
Oracle 10g or 11g Enterprise Edition

Microsoft SQL Server 2005 or 2008 Standard Edition
Microsoft SQL Server 2005 or 2008 Enterprise Edition

Reporting Server Performance in Different Modes

The Reporting Server will perform at optimal levels when in partitioning mode. In standard mode, Reporting Server 8.1.3 performance will be below optimal and comparable to Reporting Server 8.1.1 performance, which does not support partitioning. However, Reporting Server 8.1.2 and later releases in partitioning mode are much improved over standard mode Reporting Server 8.1.1 in terms of performance.

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