Configuring SIP Proxy
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Create a SIP Proxy Application of the Genesys Generic Server type by importing the SIP Proxy Application Template SIPProxy_811.apd from the product installation package.
A SIP Proxy Application must be created for each SIP Proxy instance.
- On the Server Info tab:
- Host—Specify the host on which this SIP Proxy is installed.
- Port IDs—Specify the following SIP Proxy ports:
- sip-port, Connection Protocol: sip
- mgmt-port, Connection Protocol: mgmt
- http-port, Connection Protocol: http (Optional)
- On the Tenants tab, add the tenants as necessary.
- On the Options tab, create a section named sipproxy. In the sipproxy section, add the following options:
- feature-server-address—Set to the FQDN of the SIP Feature Server.
- geo-location—Set to the name of the data center.
- oos-check—Set to 5 by default.
- oos-force—Set to 5 by default.
Examples
[+] Sample DNS server record configuration
DNS zone is sipcluster.genesyslab.com.
- "SRV" type of records of SIP Proxies
- _sip._udp 86400 IN SRV 0 50 11000 proxy
- _sip._udp 86400 IN SRV 0 50 11000 proxy1
- _sip._udp 86400 IN SRV 0 50 11000 proxy2
- "A" type of records of SIP Proxies:
- proxy 86400 IN A 138.120.85.1
- proxy 86400 IN A 138.120.85.2
- proxy1 86400 IN A 138.120.85.1
- proxy2 86400 IN A 138.120.85.2
[+] Sample SIP Proxy configuration
DNS zone is sipcluster.genesyslab.com.
SIP Proxy1:
- Host: proxy1.sipcluster.genesyslab.com (138.120.85.1)
- Server Info:
- default: 9400
- sip-port: 11000, Connection protocol: sip
- mgmt-port: 9500, Connection protocol: mgmt
SIP Proxy2:
- Host: proxy2.sipcluster.genesyslab.com (138.120.85.2)
- Server Info:
- default: 9400
- sip-port: 11000, Connection protocol: sip
- mgmt-port: 9500, Connection protocol: mgmt
SIP Server1 and SIP Server2:
DN of type Voice over IP Service:
- service-type=sip-outbound-proxy
- oos-check=3
- external-contact=proxy.sipcluster.genesyslab.com:11000
- contact=sipcluster.genesyslab.com