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SIP Server
What is SIP Server?
SIP Server is the Genesys software component that provides an interface between your telephony hardware and the rest of the Genesys software components in your enterprise. It translates and keeps track of events and requests that come from, and are sent to the telephony device. SIP Server is a TCP/IP-based server that can also act as a messaging interface between SIP Server clients. It is the critical point in allowing your Genesys solution to facilitate and track the contacts that flow through your enterprise.
Current documentation set for SIP Server 8.1.
SIP Server 8.1 Deployment Guide
Use this downloadable PDF to install and configure SIP Server.
SIP Server 8.1 High-Availability Deployment Guide
Use this downloadable PDF if youi are deploying SIP Server in High Availability mode.
SIP Server 8.1 Integration Reference Manual
Use this downloadable PDF if you are integrating SIP Server with SIP softswitches and gateways.
Genesys Media Server 8.1 Documentation
Use these documents to deploy Genesys Media Server and enable it's features.
We are presently moving our documentation content to a new corporate server.
During this transition, you can find content from earlier releases on the former Knowledge Base:
Comments or questions about this documentation? Contact us for support!