IVR Interface Option
What is IVR Interface Option?
The IVR Interface Option architecture simplifies the integration of vendor-provided IVRs with the Genesys environment. Genesys IVR Interface Option has two components, the IVR Server and the IVR Driver.
Current documentation set for IVR Interface Option 8.1.
IVR Interface Option 8.1 IVR Server System Administrator's Guide
Use to deploy the IVR Server.
IVR Server System Administrator's GuideIVR Interface Option 8.1 IVR Driver for MPS System Administrator's Guide
Use to deploy the IVR Driver for MPS.
IVR Driver for MPS System Administrator's GuideIVR Interface Option 8.1 IVR Driver for WVR for AIX System Administrator's Guide
Use to deploy the IVR Driver for WVR for AIX.
IVR Driver for WVR for AIX System Administrator's GuideIVR SDK 8.1 C Developer's Guide
Use to build IVR Drivers using the C SDK that will integrate with Genesys IVR Server.
IVR SDK C Developer's GuideIVR SDK 8.1 XML Developer's Guide
Use to build IVR Drivers using the XML SDK that will integrate with Genesys IVR Server.
IVR SDK XML Developer's GuideCurrent documentation set for IVR Interface Option 8.0.
IVR Interface Option 8.0 IVR Server System Administrator's Guide
Use to deploy the IVR Server.
IVR Server System Administrator's GuideIVR Interface Option 8.0 IVR Driver for MPS and Periphonics System Administrator's Guide
Use to deploy the IVR Driver for MPS.
IVR Driver for MPS and Periphonics System Administrator's GuideIVR Interface Option 8.0 IVR Driver for WVR for AIX System Administrator's Guide
Use to deploy the IVR Driver for WVR for AIX.
IVR Driver for WVR for AIX System Administrator's GuideIVR Interface Option 8.0 IVR Driver for CONVERSANT System Administrator's Guide
Use to deploy the IVR Driver for CONVERSANT.
IVR Driver for CONVERSANT System Administrator's GuideIVR Interface Option 8.0 IVR Driver for Edify System Administrator's Guide
Use to deploy the IVR Driver for Edify.
IVR Driver for Edify System Administrator's GuideIVR SDK 8.0 C Developer's Guide
Use to build IVR Drivers using the C SDK that will integrate with Genesys IVR Server.
IVR SDK C Developer's GuideIVR SDK 8.0 XML Developer's Guide
Use to build IVR Drivers using the XML SDK that will integrate with Genesys IVR Server.
IVR SDK XML Developer's Guide
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