Revision as of 19:19, October 2, 2015 by Alison.obrien (talk | contribs) (Updated from Draft Known Issues Page, Friday 2nd of October 2015 07:19:22 PM)
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Known Issues and Recommendations

Genesys SR Service

The Known Issues and Recommendations section is a cumulative list for all 8.5.x releases of Genesys SR Service. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.


See also Internationalization Issues.



Server TSL certificate validation is disabled by default due to issues with certain Certificate Authority verification.

ID: GIR-3019 Found In: 8.5.220.72 Fixed In: 

When updating the SR Service using the full setup version, a manual uninstall and install is required. The auto updater does not work correctly.

ID: GIR-2056 Found In: 8.5.205.10 Fixed In: 


Internationalization Issues

Information in this section is included for international customers.


There are no internationalization issues for this product.


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