Creating call forwarding profiles
To create or edit a forwarding profile:
- Log into Genesys Administration Extension as an administrator (GAX IP address:port/gax).
- Under Operations > SIP Voicemail & Call Settings > Dial Plan > Forwarding Profiles, click New to create a forwarding profile, or click the name of the profile that you want to edit.
- Enter the profile details. The Profile ID is set automatically when you save a new profile.
| Field | Value |
|---|---|
| Profile Name | Name the profile to distinguish it from other profiles. |
| Call Settings Enabled | . |
| Use External Destinations | |
| Maximum Number of Destinations | . |
| Find Me Follow Me Enabled | . |
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