Provision IVR Profiles Yourself!

This article belongs in the Feature Server book, not GVP.

How to Provision IVR Profiles

You can use the GAX plugin to assign DID groups to the IVR profiles. Use this new functionality to:

• Provision IVR Profiles.
• Map DIDs to DID Groups.
• Safeguard a customer's your custom-provisioned DIDs—others may not use or change your provisioning.

PREREQUISITES

• GVP_IVR_PROFILE_UPDATE permission

START HERE

1. Go to this GUI<???>: GAX > Configuration > Voice Platform > Voice Platform Profiles > Voice IVR Profile > Voice Platform tab
2. Provision this IVR Profile by completing these fields on the IVR Profile Configuration page:
   • Initial Page URL (required)
   • Alternate Page URL (optional)
3. Configure DID group assignments (See Assign DID groups to IVR profiles. WHERE? I CANNOT FIND.). Click the Plus (+) under list current list of DID Groups (which may be empty) to add a new DID Group.