Events

Name	Description	Data
ready	WebChatService is initialized and ready to accept commands
restored	Chat session has been restored after page navigation or refresh
restoreTimeout	Chat session restoration attempted was denied after user navigated away from originating website for longer than the time limit: default 60 seconds.
restoreFailed	Could not restore chat session after page navigation or refresh
messageReceived	A new message has been received from the server. Includes text messages, status messages, notices, and other message types
error	An error occurred between the client and the server	(AJAX Response)
started	Chat session has successfully started
ended	Chat session has successfully ended
agentTypingStarted	Agents has started typing a new message
agentTypingStopped	Agent has stopped typing
pollingStarted	Chat server automatic polling has started
pollingStopped	Chat server automatic polling has stopped
clientConnected	Indicates the user has been connected to the chat session	{message: (object), agents: (object), numAgentsConnected: (number)}
clientDisconnected	Indicates the user has been disconnected form the chat session	{message: (object), agents: (object), numAgentsConnected: (number)}
agentConnected	Indicates an agent has connected to the chat	{message: (object), agents: (object), numAgentsConnected: (number)}
agentDisconnected	Indicates an agent has disconnected from the chat	{message: (object), agents: (object), numAgentsConnected: (number)}
supervisorConnected	Indicates a supervisor has connected to the chat	{message: (object), agents: (object), numAgentsConnected: (number)}
supervisorDisconnected	Indicates a supervisor has disconnected from the chat	{message: (object), agents: (object), numAgentsConnected: (number)}
clientTypingStarted	The user has started typing. Sends an event to the agent.
clientTypingStopped	After a user stops typing, a countdown begins. When the countdown completes, the typing notification will clear for the agent.