Configuration

Description

CXSendMessage and SendMessageService share the configuration namespace '_genesys.cxwidget.sendmessage'. CXSendMessage has UI options while SendMessageService has connection options.

Example

window._genesys.cxwidget.sendmessage = {

	apikey: 'n3eNkgLLgLKXREBMYjGm6lygOHHOK8VA',
	dataURL: 'http://10.0.0.121:7777/genesys/2/email',

	SendMessageButton: {

		enabled: true,
		template: '<div>Email</div>',
		effect: 'fade',
		openDelay: 1000,
		effectDuration: 300,
		hideDuringInvite: true
	}
};

Options

Name	Type	Description	Default	Required
formValidation	boolean	Enable/Disable browser form validations	true
SendMessageButton.enabled	boolean	Enable/Disable Send Message button on screen	false
SendMessageButton.template	string	Custom HTML string template for Send Message button
SendMessageButton.effect	string	Type of animation effect when revealing Send Message button. 'slide' or 'fade'	fade
SendMessageButton.openDelay	number	Number of milliseconds before displaying chat button on screen	1000
SendMessageButton.effectDuration	number	Length of animation effect in milliseconds	300
SendMessageButton.hideDuringInvite	boolean	When auto-invite feature is activated, hide the chat button. When invite is dismissed, reveal the chat button again.	true