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8.5.201.42

Interaction Recording Web Services Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
06/29/16 General X

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What's New

This section describes the features that were introduced in this first release of Interaction Recording Web Services:

  • Interaction Recording Web Services replaces the Web Services and Applications prerequisites for the Genesys Interaction Recording solution. It includes all Web Services features that are available in Web Services and Applications releases up to 8.5.201.29.


Resolved Issues

This release contains the following resolved issues:


Previously, in scenarios where not all interactions have screen recording enabled (meaning the percentage of screens recorded is less than 100%), there will be some interactions with partial screen recorded. The minimum number of full screens recorded will still be at the percentage configured. THis has been resolved. (GIR-4834)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.201.42.

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