API Commands

Once you've registered your own plugin on the bus, you can call commands on other registered plugins. Below we'll quickly register a new plugin on the bus using the global bus object.

Important

The global bus object is a debug tool. When implementing Widgets on your own site, do not use the global bus object to register your custom plugins. Instead, see Widgets Extensions for more information about extending Genesys Widgets.

var oMyPlugin = window._genesys.widgets.bus.registerPlugin('MyPlugin');

oMyPlugin.command('GWE.getIDs');

getIDs

Return Ids of Web Engagement items

Example

oMyPlugin.command('GWE.getIDs').done(function(e){

	// GWE got IDs successfully

}).fail(function(e){

	// GWE did not get IDs
});

Resolutions

Status	When	Returns
resolved	When IDs are valid or if they are available.	Array of IDs or nothing

invite

Show an invitation using the Toaster popup element.

Example

oMyPlugin.command('GWE.invite', {

	container: {},
	content: 'content of view'

}).done(function(e){

	// GWE showed invite successfully

}).fail(function(e){

	// GWE failed to show invite properly
});

Options

Option	Type	Description
container	object	Contaienr object
content	string	Content within the web engagement view

Resolutions

Status	When	Returns
resolved	When web engagement information properly provided	n/a