Recording Lifecycle Scheduler

This section describes how to create rules and tasks in the Recording Lifecycle Scheduler.

Using the Recording Lifecycle Scheduler

1. Using Genesys Administrator Extension, navigate to Administration > Recording Lifecycle Scheduler. The Recording Lifecycle Scheduler Nodes screen appears.
   
   
   Important

   When configuring the Recording Lifecycle Scheduler for a specific tenant, you must log into GAX using a user account belonging to the tenant.

   
   file:Gir_sched_locations.png
   
   

   This screen lists the Interaction Recording Web Services node paths (or Web Services node paths if you're using version 8.5.210.02 or earlier), and the rules associated with each.




2. Select the GSW Node Path to view the details of the rules applied to the node.
   
   file:Gir_sched_rules.png

Creating a Rule

1. From the Recording Lifecycle Scheduler Rules window, click link= to open the Rule Details dialog:
   
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2. Enter Name.
3. Select Enabled.
4. Select the time, in UTC, to run the rule.
5. To add a new task to the rule, click link=. The New dialog appears:
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6. Select the Recording Type.
7. If you choose Voice for the Recording Type, select the Call Type.
8. Fill in the Filters including the attached data if required (select file:Gir_sched_attachdatabutton.png for each key/value pair required).
9. Fill in the Parameters. For more information about Filters and Parameters, see Recording Lifecycle Scheduler Parameters.
10. Click OK.

What Else Can You Do With Tasks?

• To move the order of the task in the Rules Details window, select one of the directional arrows.
• To delete the task, click link=.
• To edit the task, click link=.