8.5.340.81
Genesys SR Service Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 06/28/17 | General | X |
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What's New
This release includes only resolved issues.
Note: This version was first released as a Hot Fix on 05/25/17.
Resolved Issues
This release contains the following resolved issues:
SRS no longer stops uploading recordings after it fails to upload a recording due to authentication errors. It now skips the problematic recording and continue to upload the other agent recordings. (GIR-12110)
SRS no longer fails to capture screen recordings when an agent uses WWE through Chrome (version 57.0.2987.133 & above) over a secure connection (HTTPS). Previously, with this configuration, the chrome browser would reject the HTTPS connection attempt due to the net::ERR_INSECURE_RESPONSE error, which prevented successful SRS initialization. (GIR-12099)
When the Use HTTPS self-signed certificates option is selected during the installation, SRS now properly adds the certificates to the Firefox certificate store. Previously, SRS did not add the certificates to Firefox by default and, therefore, the user had to execute the add_certificates.bat file manually. (GIR-11072)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.340.81.