OC Server:OCServer:desktop-chains-limit

View in ref guide.

Edit this option          Publish this option          Clear draft content

Published Option

desktop-chains-limit

Default Value: 1
Valid Values: Integer, from 1 to MAXINT
Changes Take Effect: Next Campaign Group activation

Controls how many preview interactions can reside simultaneously at an agent's desktop. A preview interaction is a chain of records delivered to an agent's desktop by a User Event, such as in Preview mode, Direct Push Preview Mode, Personal Callback (in any mode), Personal Rescheduled (in any mode), or Campaign Callback (if configured to be delivered as a User Event).

Draft Option

No draft option