Configuring SIP Proxy

[FDS: https://intranet.genesys.com/display/POD/GCloud+SIP+Proxy+VM+Specification]

SIP Proxy is an application with active-active HA mode. The minimum number of SIP Proxy applications deployed in one data center is two.

1. Create a SIP Proxy application of the Genesys Generic Server type for each SIP Proxy instance.
2. On the Server Info tab:
   • Host—Specify the host on which this SIP Proxy is installed.
   • Port IDs—Specify the following SIP Proxy ports:
     • mgmt-port, Connection Protocol: mgmt
     • http-port, Connection Protocol: http
     • sip-port, Connection Protocol: sip
3. On the Connections tab:
   • Confserv_proxy—Set to: Addp, Trace on both sides, local timeout 7, remote timeout 11. SIP Proxy must be connected to the Configuration Server Proxy deployed on the first Cluster node in the local data center.
   • MessageServer—Set to: Addp, trace on both sides, local timeout 7, remote timeout 11. SIP Proxy must be connected to the Message Server deployed on the first Cluster node in the local data center .
4. On the Tenants tab, add the tenants as necessary.
5. On the Options tab, create a section named sipproxy. In the sipproxy section, add the following options:

• feature-server-address— ? [this option is in the CME, but not in the spec]
• geo-location=<the name of the data center>
• oos-check=5
• oos-force=5
• registrar-default-timeout=140

The list of created SIP Proxy applications must be specified in the sipproxy-applications option in the SIP Cluster DN.

Examples

Sample DNS server record configuration:

srv-170-sip.gen.com is the SRV FQDN used in all data centers where SIP Proxies are installed. The following records are to be created for each data center:

• The SRV TCP record for two instances of SIP Proxy (port 5060) deployed in the SFO data center:
  • Name: _sip._tcp.srv-170-sip
  • Value:
    • 0 0 5060 sfospr-170-001.sfo.gen.com
    • 0 0 5060 sfospr-170-002.sfo.gen.com
• The SRV UDP record for primary/backup pair SIP Proxy (port 5060) deployed in the SFO data center:
  • Name: _sip._udp.srv-170-sip
  • Value:
    • 0 0 5060 sfospr-170-001.sfo.gen.com
    • 0 0 5060 sfospr-170-002.sfo.gen.com