Campaign Group Status Reporting

All New

Outbound Contact Server can store data about Campaign Groups in an external system, such as Elasticsearch, to support feature-rich reporting. The data is communicated to the external system using HTTP POST. The following states and information can be reported:

• Campaign Group loaded
• Campaign Group started
• Campaign Group stopped
• Campaign Group unloaded
• Campaign Group dial mode change
• Campaign activity and Campaign Group statistics--generated periodically

Feature Configuration

To configure this feature, use the following configuration options:

• Set send-campaigngroup-states to true to enable the feature.
• Set campaigngroup-states-uri to the URI of the external system.