oneguide Table of Contents Page

Predictive Routing Deployment and Operations

Welcome title: Welcome to the Deployment and Operations Guide
quickStart title: R--Quick Start
newFeatures title: R--New Features Log
preReqs title: System Requirements, Pre-Requisites, and Planning

• envPrereqs title: R--System Requirements and Interoperability
  
• architecture title: R--Architecture and Security
  
• sizing title: Sizing Guide
  
• dataReqs title: R—Prepare Your Data
  

deploy title: Install and Configure Predictive Routing

• cfgJop title: R--Deploy AI Core Services on a Single Host
  
• HA title: R--Deploy in High Availability Environments
  
• cfgAsc title: R--Deploy Agent State Connector
  
• cfgOptions title: R--Configuration Options
  
• GDPR title: Handling Personally Identifiable Information in Compliance with General Data Protection Regulation (EU)
  

routingInt title: Integrate with Genesys Routing

• cfgSubroutines title: Deploy the URS Strategy Subroutines
  

reportingInt does not exist. Click to create reportingInt in draft

• GIMintegration title: Integrate with Genesys Reporting
  

acctMgmt does not exist. Click to create acctMgmt in draft

• cfgAccounts does not exist. Click to create cfgAccounts in draft
  
• cfgUserProfile does not exist. Click to create cfgUserProfile in draft
  
• cfgUserMgmt does not exist. Click to create cfgUserMgmt in draft
  
• cfgGroups does not exist. Click to create cfgGroups in draft
  

agtCustProfiles does not exist. Click to create agtCustProfiles in draft

• cfgAgents does not exist. Click to create cfgAgents in draft
  
• cfgCustomers does not exist. Click to create cfgCustomers in draft
  
• AgentsPage does not exist. Click to create AgentsPage in draft
  
• CustomersPage does not exist. Click to create CustomersPage in draft
  

datasetPath does not exist. Click to create datasetPath in draft

• Datasets does not exist. Click to create Datasets in draft
  
• DatasetsPage does not exist. Click to create DatasetsPage in draft
  

createPredictorsModels does not exist. Click to create createPredictorsModels in draft

• Predictors does not exist. Click to create Predictors in draft
  
• Models does not exist. Click to create Models in draft
  
• Analysis does not exist. Click to create Analysis in draft
  

PrMAnalysis does not exist. Click to create PrMAnalysis in draft

• FeatureAnalysis does not exist. Click to create FeatureAnalysis in draft
  
• LiftEstimation does not exist. Click to create LiftEstimation in draft
  
• AgentVariance does not exist. Click to create AgentVariance in draft
  

Jobs does not exist. Click to create Jobs in draft
ops title: Operations: Updating, Maintenance, Logging, Troubleshooting

• ASCops title: R--Agent State Connector Monitoring and Logging
  
• Logging title: AI Core Services Monitoring and Logging
  
• startStop title: Start and Stop All GPR Components
  
• troubleshooting title: R—Troubleshooting
  
• backupRestore does not exist. Click to create backupRestore in draft
  
• dbMaintenance title: Database Maintenance
  
• upgrade does not exist. Click to create upgrade in draft
  

dataTheory does not exist. Click to create dataTheory in draft
modelMgmt does not exist. Click to create modelMgmt in draft
modelTesting title: Go In Depth: A/B Model Performance Testing
API does not exist. Click to create API in draft

• apiQuickStart does not exist. Click to create apiQuickStart in draft
  
• authenticate does not exist. Click to create authenticate in draft
  
• statusErrors does not exist. Click to create statusErrors in draft
  
• ratesThresholds does not exist. Click to create ratesThresholds in draft
  
• codeSamples title: Code Samples
  
• endpointMap does not exist. Click to create endpointMap in draft
  
• apiBestPractices does not exist. Click to create apiBestPractices in draft
  

glossary title: GPR Glossary Terms (Internal Use-Not for Publication)