Predictive Routing - URS Strategy Subroutines 9.0.x Release Note

9.x

Predictive Routing - URS Strategy Subroutines is part of 9.x starting in 9.0.006.00.

This Release Note applies to all 9.0.x releases of Predictive Routing - URS Strategy Subroutines. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering.

Release 9.0.0:

Release	Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
9.0.013.00	10/19/2018	General	Under Shipping Control				X
9.0.011.00	07/13/2018	General	Under Shipping Control				X
9.0.009.00	03/28/2018	General	Under Shipping Control				X
9.0.008.00	03/05/2018	Restricted					X
9.0.007.00	12/22/17	General	Under Shipping Control				X
9.0.006.00	09/26/17	General	Under Shipping Control				X

This Release Note lists the supported operating systems for each release at a high level. For more detailed information about the supported versions for each operating system, see the Predictive Routing page in the Genesys Supported Operating Environment Reference Guide.

Discontinued Support

[+] Note about discontinued items

The Discontinued Support section is cumulative. It lists functionality that is no longer supported in this software and the release number or date when support was discontinued. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.

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There are no discontinued items for this product.

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Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Predictive Routing - URS Strategy Subroutines, including the issues that are specific to Localized (International) releases, at the following links:

• Known Issues and Recommendations
• Internationalization Issues

Related Resources

For additional information about Predictive Routing - URS Strategy Subroutines, see the following documentation:

• The documentation related to this software is available from the Genesys Predictive Routing page.

• The Genesys Predictive Routing Deployment and Operations Guide provides details about installing and configuring Predictive Routing - URS Strategy Subroutines.

• The Genesys Supported Operating Environment Reference Guide provides detailed information about product support for operating systems.

Release Notes for other Genesys components are available here.