SIP Cluster: Disable recording and monitoring for manual outbound calls
Starting with release 8.1.103.28, SIP Server now disables recording and monitoring for manual outbound calls in SIP Cluster deployments. This feature is only supported for TMakeCall requests made through a Routing Point and then routed to an external number.
SIP Server has 3 application level options am-detected, fax-detected, silence-detected either set to drop(default value)/connect which decides on how SIP Server should behave when answering machine or fax or silence is detected as CPD result. Also these values can be overridden by specifying the following extensions AnsMachine, FaxDest, SilenceDest in the TMakePredictiveCall request and only value "drop" is supported in extensions.
For this feature, value 'connect' will also be supported in TMPC extension. As the TMPC request will be generated internally the above said extensions needs to be specified in Trunk group DN configuration options with either value 'connect' or 'drop' and having no Default value. If the above said extensions are not configured in the Trunk group then respective application option (either configured or its default) value will be considered. So either if the application level options or trunk group DN options are set to connect, then SIP Server will connect the agent with the outbound call answered party irrespective of the CPD result.