Create a single SIP Server switch for the entire cluster. When configuring this switch, keep the following rules in mind:
[+] Key Rules for switch configuration
- Do not configure Extension or ACD Position DNs in the switch. These objects are configured in the SIP Voicemail server.
- Do not configure Agent Logins in the switch. Agent configuration is also handled in SIP Voicemail server.
- ACD Queue DNs are not supported in the cluster.
- Other DNs are still configured in the switch. For example, Trunk, Trunk Group, Voice over IP Service, Virtual Queue, Routing Point, and External Routing Point DNs.
- All SIP Server applications running in the cluster must use the same switch.
For details about configuring a SIP Server Switch object, see the Framework 8.1 SIP Server Deployment Guide.
