TServer SIPPremise-DN:TServer:agent-state-auto-restore

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Published Option

agent-state-auto-restore

Default Value: false
Valid Values: true, false
Changes Take Effect: On the next call
Introduced: 8.1.103.45

Set in the VOIP Service DN with service-type=sip-cluster-nodes, this option enables restoration of agent states when the DN ownership changes between SIP Cluster nodes. When set to false, agents are logged out on the DN ownership change and must log in manually. When set to true, agent states are restored on the new primary SIP Cluster node and agents are logged in automatically.

Limitation: When an agent manually sets to NotReady state with ACW mode, SIP Server generates the ManualSetACWPeriod reason code automatically and does not restore the agent state on the new agent state owner (the SIP Cluster node).

Draft Option

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