Configuration namespace
Important
You must work with your Genesys representative to enable and use this part of the Service Client API.
Methods
The Configuration namespace includes the following methods:
getOption
| Signature
|
<static> getOption(options) → {Array.<Section>}
|
| Description
|
Gets the list of allowed services, as determined by the security configuration for Agent Desktop. If the domain of the web application that calls this method isn't listed in the service-client-api.accepted-web-content-origins option, then this method fails. Contact your Genesys representative for details about this configuration.
|
| Parameters
|
| Name
|
Type
|
Argument
|
Description
|
| options
|
string
|
|
An array of configuration options or sections to return. Unless otherwise specified, the API will return options from the interaction-workspace section by default. You can specify any of the following:
- A single option: genesys.wwe.service.configuration.getOption('voice.auto-answer', succeeded, failed)
- A single option in a specific section: genesys.wwe.service.configuration.getOption('CustomSection/option.custom.customer.code', succeeded, failed)
- Multiple options: genesys.wwe.service.configuration.getOption(['voice.auto-answer', 'privilege.email.can-mark-done'], succeeded, failed)
- Multiple options in different sections: genesys.wwe.service.configuration.getOption(['privilege.*', 'CustomSection/option.custom.customer.code'], succeeded, failed)
You can use an asterisk '*' as a wildcard, but only at the end of each word. For example:
- voice.*
- voice.auto*
- sipendpoint.*
- CustomAPI/test.*
You cannot use an asterisk at the start of an option or section. For example, the following values are not allowed:
|
|
| Returns
|
Array.<Section>
|
Type definitions
The Configuration namespace includes the following object types:
Section
| Description
|
Represents the JSON structure of a configuration section. Each section includes a list of key/value pairs for the matching option(s).
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| Type
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Object
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| Properties
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| Name
|
Type
|
Description
|
| name
|
string
|
The name of the configuration option.
|
| value
|
string or array of strings
|
The value of the configuration option.
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