9.1.000.03

Genesys Driver for use with Apple Business Chat Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
06/26/19	General			X		X

Helpful Links

Releases Info

• List of 9.1.x Releases
• 9.1.x Known Issues

Product Documentation

• eServices

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• An option, msg-not-delivered, is introduced to allow users to customize the auto-reply message in case of Genesys Hub outage. (MSGA-1998)
• Agents can now initiate an outbound session with their customers. (MSGA-1373)

Resolved Issues

This release contains the following resolved issues:

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An issue that prevented the driver from connecting to Genesys Hub via proxy is fixed. Now, basic authentication over HTTP is supported between Apple Business Chat driver and proxy. (MSGA-2121)

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Upgrade Notes

No special procedure is required to upgrade to release 9.1.000.03.