ha-chat-reconnecting-delay
Section: channel-chatbot
Default Value: 10
Valid Values: Any integer from 0-86400
Changes Take Effect: Immediately for new connections
Introduced: 9.0.005.05
Specifies the delay between attempts when Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
ha-chat-reconnecting-attempts
Section: channel-chatbot
Default Value: 15
Valid Values: Any integer from 0-1000000
Changes Take Effect: Immediately for new connections
Introduced: 9.0.005.05
Specifies how many times Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
9.0.005.05
Bot Gateway Server Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 06/27/19 | Update | X | X |
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What's New
This release contains the following new features and enhancements:
- Support for OpenJDK 8. See the Prerequisites section on the eServices page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all prerequisites. (CBP-524)
- Rich Media related API is now extended with getRelatedEventId() which defines a correspondence between a sent structured message and a received reply. (CBP-522)
- Bot launching rate is improved significantly. Performance benchmarks are provided in the documentation and can be used for sizing guidelines. (CBP-519)
- High availability elements now support a reconnection to a chat session in the case of a Chat Server failure, as well as the correct handling of a reconnection to Interaction Server and UCS. (CBP-511)
- Introduced two new configuration options:
- ha-chat-reconnecting-attempts specifies how many times Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
- ha-chat-reconnecting-delay specifies the delay between attempts when Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
(CBP-510)
Resolved Issues
This release contains the following resolved issues:
Bot Gateway Server (BGS) now permits the use of a Java library with a different version, if the Java library is included with the BGS and Digital Messaging Server (DMS) installation package. Previously, in certain cases, such conditions might cause an exception. (CBP-570)
Upgrade Notes
Bot Gateway Server 9.0.005.05 requires Digital Messaging Server 9.1.001.04 for the upgrade.