ha-chat-reconnecting-delay
Section: channel-chatbot
Default Value: 10
Valid Values: Any integer from 0-86400
Changes Take Effect: Immediately for new connections
Introduced: 9.0.005.05
Specifies the delay between attempts when Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
ha-chat-reconnecting-attempts
Section: channel-chatbot
Default Value: 15
Valid Values: Any integer from 0-1000000
Changes Take Effect: Immediately for new connections
Introduced: 9.0.005.05
Specifies how many times Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
9.0.005.05
Bot Gateway Server Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 06/27/19 | Update | X | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release contains the following new features and enhancements:
- Support for OpenJDK 8. See the Prerequisites section on the eServices page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all prerequisites. (CBP-524)
- Rich Media related API is now extended with getRelatedEventId() which defines a correspondence between a sent structured message and a received reply. (CBP-522)
- Bot launching rate is improved significantly. Performance benchmarks are provided in the documentation and can be used for sizing guidelines. (CBP-519)
- High availability elements now support a reconnection to a chat session in the case of a Chat Server failure, as well as the correct handling of a reconnection to Interaction Server and UCS. (CBP-511)
- Introduced two new configuration options:
- ha-chat-reconnecting-attempts specifies how many times Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
- ha-chat-reconnecting-delay specifies the delay between attempts when Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
(CBP-510)
Resolved Issues
This release contains the following resolved issues:
Bot Gateway Server (BGS) now permits the use of a Java library with a different version, if the Java library is included with the BGS and Digital Messaging Server (DMS) installation package. Previously, in certain cases, such conditions might cause an exception. (CBP-570)
Upgrade Notes
- Bot Gateway Server 9.0.005.05 requires Digital Messaging Server 9.1.001.04 for the upgrade.
- New configuration option log4j2-config-profile (section [log]) with value log4j2.xml must be added to the Application Options tab. Author note: format-wise, the option will need to have the wiki coding so it links to the log section in the Options Reference Guide. This means the option needs to be added to the Options Reference Guide.