Configure iWD

The Settings tab of iWD Manager lets administrators do the following:

• View, edit and create the Categories displayed in the collapsible Categories panel. Categories correspond to business units, lines of business, departments or business processes whose workitems iWD will control.
• View, edit and create different Prioritization schemas that will be assigned to Categories for handling the Prioritization and escalation to SLA of the workitems in those Categories.
• View, edit and create Endpoints ???
• View, edit and create global configuration options for the operation of iWD Manager, including configuring webhook URLs for sending updates to workitems in their original source systems