GenesysHubPluginForWDE:interaction-workspace:whatsappsession-enable-free-msg-timespan-monitoring

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Published Option

whatsappsession.enable-free-msg-timespan-monitoring

Default Value: false
Valid Values: true, false
Changes Take Effect: At the next interaction
Introduced: 9.1.002.07
Modified: 9.1.003.04

Specifies if a free text message timespan should be enforced.

Note: If whatsappsession.get-transcript-interactions = false and whatsappsession.enable-free-msg-timespan-monitoring=true, the outbound WhatsApp messages are sent as HSM Notifications disregarding the whatsappsession.free-msg-timespan option's value.

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