emailserver

Prerequisites:

• The corporate e-mail server is configured to work in secured mode.

Steps:

1. From the certificate on the Corporate E-mail Server, extract the public key. The following is an example of extracting a public key using keytool:

   keytool -export -v -alias hostname.example.com -file 
   <certificate_name>.cer -keystore <certificate_name>.truststore 
   -storepass <certificate_password>
   keytool -import -alias hostname.example.com -file 
   <certificate_name>.cer -keystore client.truststore -storepass 
   <certificate_password>

   At this point, the client.truststore file contains the public key.
2. Copy it to the host on which E-mail Server is running.

Prerequisites:

• The .truststore file has been created.

Steps:

1. Open JavaEmailServerDriver.ini in a text editor.
2. In the [JavaArgs] section, add the following: -Djavax.net.ssl.trustStore=<path to certificate>
3. Save and close the file.

Prerequisites:

• The .truststore file has been created.

Steps:

1. Locate the E-mail Server startup file (emailServer.sh).
2. Open the file in a text editor and modify the startup command line so E-mail Server can locate the .truststore file. For example: java -Djavax.net.ssl.trustStore=”<path to certificate>” --Xmx512M ....
3. Save and close the file.

Prerequisites:

• The .truststore file has been generated and E-mail Server's startup command line has been modified.

Steps:

1. In Configuration Manager or Genesys Administrator, open the properties for your E-mail Server application.
2. In the Options tab, locate the [pop-client] section for IMAP and configure the type, port, and enable-ssl options. For example:

   [pop-client1]
   type = IMAP
   port = 993 (the default SSL port for IMAP)
   pop-connection-security = ssl-tls

3. Locate the [pop-client] section for POP3 and configure the type, port, and enable-ssl options. For example:

   [pop-client2]
   type = POP3
   port = 995 (the default SSL port for POP3)
   pop-connection-security = ssl-tls

4. Locate the [smtp-client] section and configure the port and enable-ssl options. For example:

   port = 465 (the default SSL port for SMTP)
   smtp-connection-security = ssl-tls

5. Save your changes.
6. (Optional) If the application has already started, restart the application to apply the changes.