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9.0.015.11

Widgets Release Notes

Release Date Release Type Restrictions
12/06/19 Update


Widgets is platform-independent software.You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

Product Documentation

Genesys Products


What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


The WebChat Widget now shows the PushURL message as a clickable URL that is sent from Agent Workspace Web Edition. Previously, when using the WebChat Widget with *PureEngage V3 API*, PushURL messages were not shown. (CXW-2679)


The WebChat Widget now avoids making duplicate start chat requests when starting a new chat session. Previously, multiple start chat API requests were made when opening WebChat in lazy load mode, along with autosubmit. (CXW-2673)


Active WebChat sessions are now supported across multiple browser tabs at the same time. Previously, when using the WebChat Widget with *PureEngage V3 API,* opening the same WebChat session in a new browser tab resulted in some unexpected browser console errors. (CXW-2594)




Upgrade Notes

No special procedure is required to upgrade to release 9.0.015.11.

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