Genesys Web Services:interaction-workspace:intercommunication-voice-routing-based-targets

{{DraftExtended |introduced=9.0.000.31 |modified= |mandatory=No |modified=9.0.000.65 |relatedoptions=[[Documentation:Options:HTCC:GWS-interaction-workspace:Template:PONYDOCSVERSION

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Published Option

intercommunication.voice.routing-based-targets

Default Value: No default value
Valid Values: A comma-separated list of valid object types from the following list: Agent, RoutingPoint, ACDQueue, TypeDestination, OutboundRecord, Contact
Changes Take Effect: Immediately
Introduced: 9.0.000.88

Specifies the list of targets that are contacted through the routing based mechanism for the requests that are defined by the intercommunication.voice.routing-based-actions option. Note: The targets AgentGroup and Skill are always addressed through routing; therefore, they are not affected by this option.

Draft Option

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