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Genesys Web Services:interaction-workspace:voice-ringing-bell


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Published Option

voice.ringing-bell

Default Value: No default value
Valid Values: All special characters that are valid URL file path, '|' separator and numeric values.
Changes Take Effect: Immediately
Introduced: 9.0.000.31
Modified: 9.0.000.88

Specifies the path of the sound file Workspace plays when a voice interaction is ringing. For example: 'BELL|7|0|100'. The value has four components that are separated by the pipe ('|') character.
1. The sound file name (the BELL, RING, CHORD or WARNING predefined aliases or an absolute URL to a MP3 file).
2. A priority: the higher the integer, the higher the priority.
3. The duration, which can have the following values:

  • -1: play and repeat the sound until an explicit message, such as event established, causes it to stop,
  • 0: play the whole sound once,
  • an integer greater than 0: the length of time, in milliseconds, to play and repeat the sound.
    4. The volume from 0 to 100 (100 is the default).

Draft Option

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