8.5.217.16
Workforce Management Web Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 09/15/20 | Update | X | X |
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What's New
This release contains the following new features and enhancements:
Resolved Issues
This release contains the following resolved issues:
Users that do not have role privileges to Organization > Time Zones can now copy and save business units, successfully. Previously, when these users tried to copy and save a business unit, an unexpected error occurred. (WFM-33340)
The following Warning message that appears in the Web for Supervisors (Classic) Organization > Sites view, was corrected and no longer contains a typo: “WFM cannot identify the time zone. Please select a time zone from the list". (WFM-33329)
In the Master Forecast view, a message that indicates that the selected date range is too long has been updated to Specified date range is too long. Previously, if the user selected a period that was too long, WFM displayed the following message: A WFM Web internal error occurred. Please login again or call your system administrator for help. (WFM-33323)
When the Select agents to view their Intra-Day schedule dialog opens in the WFM Web for Supervisors Classic Schedule > State Group Totals view, WFM now correctly uses the same Name order (first/last name) for agents as the one displayed in the Objects pane.
(WFM-33305)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.217.16.