100.0.027.0001
Genesys Customer Experience Insights Release Notes
Important
This Release Note describes Genesys CX Insights 9.0.027.01, which is released as Genesys CX Insights 100.0.027.0001. | Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 04/01/22 | General | X | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release contains the following new features and enhancements:
- A new Transfer Dashboard is now available in the Dashboards folder. For more information, see the Genesys CX Insights User’s Guide. (GCXI-5662)
- A new metric, Consult Initiated Time, is added in the folder GCXI > Detail > Handling Attempt. (GCXI-5977)
Resolved Issues
This release contains no resolved issues.
Upgrade Notes
No special procedure is required to upgrade to release 100.0.027.0001.
This page was last edited on September 15, 2022, at 13:41.
Comments or questions about this documentation? Contact us for support!