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Genesys Release Notes

You can now find release notes and advisories for all Genesys products in one location.

Commenting Tool

We are testing a commenting tool that lets you leave feedback about our documentation, or add your own tips or suggestions for other users.

Commenting is now available on the Interaction Workspace Deployment Guide and the Genesys Info Mart Business Continuity Deployment Guide.

Leave a comment and let everyone know what you think!

Genesys Technical Documentation

Helpful Links

System Guides

Configuration Options

Find option descriptions for any configuration parameter used in Genesys.

Release Notes

Find release notes and advisories for all Genesys products in one location.

Glossary

Find definitions of Genesys terms and abbreviations in the Glossary.

Finding your product documentation is easy at Genesys Docs. Select your product from the list or browse our offerings to find the document you need.

Recently Released Products

New3.png Interaction SDK Release 7.6.6
Jan. 30, 2014

New3.png Genesys Mobile Services Release 8.5.0
Mar 13, 2014

New3.png Platform SDK Release 8.1.4
Dec 24, 2013

Videos

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