Genesys Release Notes
You can now find release notes and advisories for all Genesys products in one location.
Commenting Tool
We are testing a commenting tool that lets you leave feedback about our documentation, or add your own tips or suggestions for other users.
Commenting is now available on the Interaction Workspace Deployment Guide and the Genesys Info Mart Business Continuity Deployment Guide.
Leave a comment and let everyone know what you think!
Genesys Technical Documentation
Helpful Links
System Guides
- Supported Operating Environment Reference Guide
- Interoperability Guide
- Security Deployment Guide
- Supported Media Interfaces Reference Manual
- Events and Models Reference Manual
- More system-level guides.
Configuration Options
Find option descriptions for any configuration parameter used in Genesys.
Release Notes
Find release notes and advisories for all Genesys products in one location.
Glossary
Find definitions of Genesys terms and abbreviations in the Glossary.
Finding your product documentation is easy at Genesys Docs. Select your product from the list or browse our offerings to find the document you need.
Videos
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