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Disconnect Block Routing

Use to disconnect the caller and end the call. The Disconnect block invokes the CancelCall treatment, which ends the workflow and deletes the interaction from URS memory. The Disconnect block has the following properties:

Name Property

Find this property's details under Common Properties.

Block Notes Property

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Exceptions Property

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Interaction ID Property

Set to a meaningful value or keep the default value, which is the system variable InteractionId. Find more details under Common Properties.

Condition Property

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Logging Details Property

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Log Level Property

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Enable Status Property

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