Email ReadMe
New in Genesys e-mail 8.5.x Releases
[+] New in Release 8.5.2
New in Release 8.5.2
The following new features were added in the 8.5.2 release:
Introduced in 8.5.203.01
- E-mail Server can now filter userdata key-value pairs (KVP) from the parent chat interaction when creating a new interaction to send the chat transcript. This new configuration option is added: .
Introduced in 8.5.201.05
Introduced in 8.5.200.02
- E-mail Server now provides a new web-proxy configuration section to allow an external Web server configuration to access OAuth2 authentication services via an HTTP request; for example, the Microsoft authentication service: https://login.microsoftonline.com. Previously, E-mail Server supported only the proxy section (SOCKS 5), which cannot be used for HTTP requests.
- With this release, the proxy section continues working for EWS/IMAP/POP3 and SMTP traffic, but it will not work for the HTTP requests for OAuth2 authentication services. The web-proxy section must be configured in order to support the OAuth2 authentication service.
- E-mail Server now supports the UCS-X solution and the new configuration options in the ucs-x section.
- Support for the following operating systems:
- Windows Server 2019
- Red Hat Enterprise Linux 8
[+] New in Release 8.5.1
New in Release 8.5.1
The following new features were added in the 8.5.1 release:
Introduced in 8.5.108.00
- Support for splitting the To and CC email recipient list and generating an interaction (an individual email message) for each unique recipient in the list.
Introduced in 8.5.107.06
- Support for the OAuth 2.0 authorization access to Microsoft Exchange Online API for Office 365 with the IMAP and EWS protocols.
Introduced in 8.5.106.01
- Support for OpenJDK 11 on Windows, Solaris, AIX, Linux.
Introduced in 8.5.103.11
- Support for Java 8 on Windows, Solaris, AIX, Linux.
- Support for Inline/embedded images.
- Ability for emailed chat transcripts to show start time, duration, subject, user’s local timestamp, and name and size of any transmitted files.
Introduced in 8.5.102.02
- Support for HTTP proxy (with EWS only).
Introduced in 8.5.101.06
- Support for Exchange 2013.
- Support for Exchange for Office 365.
Introduced in 8.5.100.08
- Support for Exchange Server 2010 SP3.
- Support for SOCKS proxy server.
[+] New in Release 8.5.0
New in Release 8.5.0
The following new features were added in the 8.5.0 release:
- In outbound e-mails, subject lines that exceed 512 characters are now trimmed to fit the 512-character limit.
- Windows 2012 is supported.
Genesys e-mail 8.5.x Readme
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Genesys e-mail 8.5.x Product Alerts
The following information applies to Genesys 8.5.x software and is important for you to note.
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