Revision as of 15:46, December 12, 2012 by Alison.obrien (talk | contribs)
IVR Interface Option
What is IVR Interface Option?
The IVR Interface Option architecture simplifies the integration of vendor-provided IVRs with the Genesys environment. Genesys IVR Interface Option has two components, the IVR Server and the IVR Driver.
Current documentation set for IVR Interface Option 8.1.
IVR Interface Option 8.1 IVR Server System Administrator's Guide
Use to deploy the IVR Server.
IVR Server System Administrator's Guide
IVR Interface Option 8.1 IVR Driver for MPS System Administrator's Guide
Use to deploy the IVR Driver for MPS.
MPS System Administrator's GuideIVR Interface Option 8.1 IVR Driver for WVR for AIX System Administrator's Guide
Use to deploy the IVR Driver for WVR for AIX.
WVR for AIX System Administrator's GuideIVR SDK 8.1 C Developer's Guide
Use to build IVR Drivers using the C SDK that will integrate with Genesys IVR Server.
SDK C Developer's Guide
IVR SDK 8.1 XML Developer's Guide
Use to build IVR Drivers using the XML SDK that will integrate with Genesys IVR Server.
SDK XML Developer's Guide
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