SIP Feature Server Administration Guide

The Feature Server plug-in for Genesys Administrator Extension (GAX) enables you to provision users, devices (DNs), and mailboxes. If you installed Feature Server, you can also set up the dial plan that governs call disposition.

Important

This documentation set applies only if you are using the SIP Feature Server GAX plug-in. Users of the legacy Feature Server need to view the SIP Feature Server 8.1.2 Legacy documentation.

Some tasks, such as user and user group creation, can occur only in Genesys Administrator.

If your environment administers the dial plan through SIP Server, the GAX interface does not display the dial plan.

Voice prompts for the Telephone User Interface (TUI) are available in 11 language variants: English (UK and US), Spanish (Spain and Latin America), German, French, Italian, Japanese, Brazilian Portuguese, Russian, and Chinese.

Users and Devices

Provision and manage users and devices.

• Provision users
• Provision user groups
• Provision DNs
• Manage SIP devices

Voicemail

Enable voicemail and set up mailboxes and voicemail profiles.

• Set up mailboxes
• Manage voicemail profiles

Dial Plan

Administer the dial plan.

• Create partitions
• Create calling profiles
• Edit dial plan settings

Maintenence

Maintain your Feature Server installations.

• Start Feature Server
• Stop Feature Server
• Upgrade Feature Server