Genesys Administrator
What is Genesys Administrator?
Genesys Administrator is a Web-based product that simplifies operation management with the ability to provision, deploy, and monitor all Genesys applications. This documentation set should give you most of the information you need in order to deploy Genesys Administrator and customize its companion product, Genesys Administrator Extension. Genesys Administrator Extension is the next generation of Genesys Administrator and adds more flexibility and support for additional platforms, along with an improved user interface.
Current documentation set for Genesys Administrator 8.1.
Genesys Administrator Deployment Guide
This guide describes the configuration and installation procedures relevant to Genesys Administrator.
Genesys Administrator Extension Deployment Guide
This guide describes the configuration and installation procedures relevant to Genesys Administrator Extension.
Genesys Administrator Help
Use this help file to learn with what Genesys Administrator makes possible in your contact center environment.
Genesys Administrator Extension Help
Use this help file to learn with what Genesys Adminstrator Extension makes possible in your contact center environment.
Genesys Administrator Extension User's Guide
This document introduces you to the concepts and procedures relevant to Genesys Administrator Extension.
Genesys Administrator Extension Developer's Guide
This document provides you with information on how to author solution definitions.
We are presently moving our documentation content to a new corporate server.
During this transition, you can find content from earlier releases on the former Knowledge Base: