Voice Block Palette Reference

When you create a voice application]], You use the callflow diagram blocks, located on the palette, to develop voice applications. The palette contains the link tools, and various categories of blocks used to build callflow diagrams:

• Basic Blocks
• Database Blocks
• Computer Telephony Integration (CTI) Blocks
• External Message Blocks
• Reporting Blocks
• Server-Side Blocks
• Outbound Blocks

The Common Blocks section describes blocks that can be used by both routing and voice applications.