Web Services Setting Groups

This section provides more information about the settings groups that Web Services uses for Genesys Interaction Recording, so that you can maintain these settings groups after deployment. These settings groups are configured using the API.

Screen Recording Storage Settings

Web Services provides location-based storage settings so that the Web Services node can access external storage. The following example shows how to create the storage settings with the properties described in the table below:

POST http://<htcc-cluster-address>/api/v2/settings/screen-recording

{
    "name":"storage",
    "location": "/US/CA/",
    "value":[
        {
            "storageType": "webDAV",
            "active": true,
            "credential": 
            {
                "userName": "user",
                "password": "pass",
                "storagePath": "http://<IP Address>:<Port>/webdav"
            }
        },
        {
            "storageType": "awsS3",
            "active": false,
            "credential": 
            {
                "accesskey": "AAAAASAJKSJKAJSK",
                "securitykey": "AAAAKSJKSJDKEWUIFHSJKS",
                "bucket": "screenrecording_usca"
            }
        }
    ]
}

Property	Description
storageType	The storage location. If set to webDAV, the recordings are stored on the physical server. If set to awsS3, the recordings are stored in the cloud.
active	Determines whether the storage location is enabled and available to store the recordings. If set to true, the storage location is enabled.
credential	If the storageType is set to webDav, you must also provide the following parameters: userName—The user that has access to the WebDAV storage location. password—The password for the WebDAV storage location. storagePath—The URL of the WebDAV storage location. If the storageType is set to awsS3, you must also provide the following parameters: accesskey securitykey bucket