8.5.1New
{{{{{TMPL8}}} |Release=8.5.1 |Draft= |New= 23 March 2015
- The Media Server function Call Progress Detection (CPD) now performs voice print analysis and beep analysis to identify the specific preconnect carrier messages that occur in different countries.
- Media Server's configurable database of preconnect tones is initiated during installation and loaded when Media Server starts. You can update the database with different carrier messages at any time, without stopping Media Control Platform.
- Other features include the ability to leave postconnection messages such as voicemail.
You can read about additional CPD functionality in "Appendix C: Tuning Call Progress Detection" of the GVP 8.5 User's Guide. - Some new VoicePrint Configuration Options support this functionality.
- The Reporting Server (RS) adds support for Windows 2012 64-bit and MS SQL Server 2012, in native 64-bit mode using the 64-bit version of the Java Virtual Machine. RS also adds support for Standard and Enterprise editions of the SQL Server 2012 database.
- Resource Manager can now be configured to reject a call request if the geo-location of the targeted Logical Resource Group (LRG) does not match the geo-location attribute of the call request. This extends to all calls, a behavior that previously applied only to recording solution calls. Read about this behavior and the option that controls it, reject-on-geo-location-nomatch (new in release 8.5.1), in Locating Resources Using Geo-Location.
18 December 2014
- GVP added support for Genesys Interactive Recording (GIR):
- Media Control Platform added two new mp3 encoding compressions—16kbps (new default) and 24kbps—to the existing configuration option [mpc]mp3.bitrate.
- VP Reporting Plugin for GAX added new support and compatibility requirements:
- Added support for Management Framework 8.5 and Genesys Administrator Extension 8.5.
- Added support for Windows Server 2012 R2 64-bit.
- The plugin now requires GAX 8.5.0; support for GAX 8.1.4 is discontinued.
- VP Reporting Plugin for GAX Help is now online.
- Management Information Base (MIB) added support for Windows Server 2012 R2 64-bit.
19 September 2014
- Support for Windows Server 2012 R2 64-bit.
15 July 2014
- Support for Nuance Vocalizer 6.0.2 and Nuance Speech Server 6.2.5
- Route Unavailable Wakeup
- Reliable Connection Retry
- Third-Party Recording with MCP and the Resource Manager
- Configuration Options Changed
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