Hardware and software prerequisites

Genesys SIP Feature Server requires the following hardware and software. Other system components, such as Genesys Management Framework, have their own hardware and software requirements.

Category	Prerequisite
Operating System	Red Hat Enterprise Linux (RHEL) 5 or 6, 64-bit, or Windows 2008 (64-bit) All Feature Servers in your environment must run on either Linux or Windows. You cannot mix Linux and Windows machines. If you are running RHEL 6, you must: Install all RHEL 6 compatibility packages Create a symbolic link for libcurl.so.3 (64-bit only): cd /usr/lib64 ln -s /usr/lib64/libcurl.so.4.1.1 ./libcurl.so.3 If you are running RHEL 5, you must also install the C++ compatibility library (compat-libstdc++-33-3.2.3-61.i386.rpm)
RAM	4GB of RAM or above available to the Java process.
Runtime Environment	Java Runtime Environment (JRE) v1.7 or above, 64-bit
Genesys Requirements	Install and configure: Genesys Management Framework. See the Framework 8.1 Deployment Guide for details. Genesys Voice Platform components: Resource Manager and Media Control Platform. See the Genesys Voice Platform Deployment Guide. Standalone mode only: A SIP Server instance for managing agents. See the Framework 8.1 SIP Server Deployment Guide for details. Note: If you want to use an existing premise SIP Server to also process voicemail, you must use SIP Server version 8.1 or higher. All application templates. Use the supplied templates for the SIP Feature Server.