cobrowse Section

Important

The options below provide configuration for the Co-browse Plug-in for Interaction Workspace. To use these options, you must add them to the cobrowse section of your Interaction Workspace application in Genesys Administrator.

url

Default Value: None
Valid Values: Valid HTTP URL
Changes Take Effect: After Interaction Workspace restart

Specifies the HTTP URL (such as http://[host]:[port]/cobrowse) of the Co-browse cluster. Typically, this value is the URL for the load balancer.

secureUrl

Default Value: None
Valid Values: Valid HTTPS URL
Changes Take Effect: After Interaction Workspace restart

Specifies the HTTPS URL (such as https://[host]:[port]/cobrowse) of the Co-browse cluster. Typically, this value is the URL for the load balancer.

useSecureConnection

Default Value: false
Valid Values: true, false
Changes Take Effect: After Interaction Workspace restart

Specifies the connection type for the connection between the Interaction Workspace and the Co-browse Server.

disableCertificateValidation

Default Value: false
Valid Values: true, false
Changes Take Effect: After Interaction Workspace restart

Disables certificate validation for the connection between Interaction Workspace and the Co-browse Server.

useBrowserLogging

Default Value: false
Valid Values: true, false
Changes Take Effect: After Interaction Workspace restart

Enables the embedded Internet Explorer (slave web UI) logs to redirect into the Interaction Workspace log.