Cloud Table of Contents Page

Welcome title: Support Processes for Cloud Subscriptions

CloudInfo title: Genesys Care for the Cloud

Responsiveness title: Cloud Contact Information

Response title: Response

Reporting title: Reporting

Maintenance title: Maintenance

Management title: Case Management

• Responsibility title: Responsibilities
  
• LoggingCases title: Checklist
  
• Details title: Details
  
• Process title: Case Process
  
• CaseMgmt title: Case Process
  
• Escalations title: Escalations
  

ThirdParty title: Third Party

PS title: PS

AddA title: Addendum A

• MacD title: MAC/Ds
  
• FR title: Feature Requests
  

AddB title: Addendum B