SIP Server
What is SIP Server?
SIP Server is the Genesys software component that provides an interface between your telephony hardware and the rest of the Genesys software components in your enterprise. It translates and keeps track of events and requests that come from, and are sent to the telephony device. SIP Server is a TCP/IP-based server that can also act as a messaging interface between SIP Server clients. It is the critical point in allowing your Genesys solution to facilitate and track the contacts that flow through your enterprise.
Helpful Links
Release Notes
Release Advisory
CD Readme
Video
Current documentation set for SIP Server 8.1
Other Documentation Where SIP Server is Used
Genesys Media Server Documentation Use these documents to deploy Genesys Media Server and enable its features.
Voice Platform Solution 8.1 Integration Guide Learn about integrating GVP 8.1, Framework 8.0, and SIP Server 7.6 and 8.0.
Helpful Links
Release Note
Release Advisory
CD Readme
Current Documentation set for SIP Server 8.0
Learn how to install and configure SIP Server.
Learn about setting up SIP Server in HA mode.
Learn about integrating SIP Server with SIP softswitches and gateways.
Other Documentation Where SIP Server is Used
Genesys 8.0 Proactive Contact Solution Guide Learn how to install and configure the Proactive Contact solution.
Voice Platform Solution 8.0 Integration Guide Learn about integrating GVP 8.0, Framework 8.0, and SIP Server 7.6.
Helpful Links
Release Note
Release Advisories
CD Readme
Current Documentation set for SIP Server 7.6
Learn how to install and configure SIP Server.
Learn about integrating SIP Server with SIP softswitches and gateways.
Learn about the Instant Messaging solution.
Helpful Links
Current Documentation set for SIP Server 7.5
Learn how to install and configure Network SIP Server.
Genesys 7.5 GVP - SIP Server Integration Guide Learn about Genesys 7.5 and SIP Server integration.